A few of the questions that we get asked about our webshop

Here is the answers to a few of the questions that we are asked.

How soon will my goods be sent?

Unless you have asked for something to be engraved we normally dispatch your goods the next working day after we receive your order. We allow ourselves 3 days just in case there is a holdup or we are really busy. We are currently working with our engravers to reduce the period that it takes to get thing engraved and hope to be able to reduce the delay on engraved goods.

How do I know my goods have been shipped?

We send you an email with the Tracking Number on it. 

How will my goods be sent?

We normally use the Royal Mail. Goods sent within the U.K. are sent 1st class signed for and International orders are sent International Signed and Tracked if that is available for the country in which you live. Occasionally we will use UPS for larger items if we do then this will be on the email that we send.

 

 


Clive Edwards
Clive Edwards

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